WHY NC3

People don’t experience their needs in silos. Why should our systems?

A person may need medical care, behavioral health services, housing, food, transportation, family support, or other community resources—sometimes all at once.

But the organizations supporting them often work in different systems. That can make it harder to coordinate services, follow up on referrals, understand what support has already been provided, and reduce duplicated work.

NC3 helps bridge those gaps by connecting the organizations working to support the whole person.
WHAT NC3 MAKES POSSIBLE

Tools that turn connection into coordination.

NC3 gives organizations practical tools to coordinate services, manage referrals, share relevant information, and support program workflows within one connected platform.

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Case Management

Keep client information, activities, notes, and next steps organized in one place.

Closed-Loop Referrals

Send, receive, track, and follow up on referrals across participating organizations.

Shared Service Timeline

See relevant services and interactions across the client’s care journey for better coordination.

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Collaborative Care Teams

Bring approved providers and organizations together around the people they support.

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Custom Forms & Assessments

Build program-specific forms, screeners, assessments, and reports around your workflows.

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Reporting & Insights

Turn information captured through everyday workflows into useful program, service, and outcome data.

BUILT FOR CALAIM

Streamline ECM & Community Supports workflows.

NC3 helps providers move efficiently from enrollment and engagement through care planning, assessments, coordination, and report-ready data.

1

Batch Enrollment

Upload MCP files and quickly create client records.

2

Outreach & Engagement

Track outreach, engagement, and IOT activity.

3
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Care Plans & Assessments

Complete ECM care plans, PHQ, DAST, AUDIT-C, and more.

4

Report Ready

Efficiently prepare data for Partnership & PointClickCare reporting.

SEE NC3 IN ACTION

One platform. A more connected view of care.

NC3 brings client information, referrals, care coordination, workflows, and reporting together so teams can spend less time navigating disconnected systems and more time supporting people.

NC3 closed-loop referral workflow
CLOSED-LOOP REFERRALS

Referrals don't have to disappear into a black hole.

Send referrals with the information a receiving organization needs, track their status, document outcomes, and create visibility into what happened next.

NC3 collaborative care team and messaging
COLLABORATIVE CARE TEAMS

Put the care team on the same page.

Build collaborative care teams and communicate with participating partners around the people you collectively support—without relying on disconnected phone calls and email chains.

NC3 forms, assessments, and workflow tools
CUSTOM WORKFLOWS

Your workflow. Inside NC3.

Use program-specific forms, care plans, screeners, assessments, and service tracking without forcing staff to manage the same work across multiple disconnected tools.

NC3 reporting and analytics dashboard
REPORTING & INSIGHTS

From everyday work to actionable data.

Turn information captured through everyday workflows into dashboards and reports that help programs understand enrollment, outreach, service activity, outcomes, and reporting needs.

COMMUNITY PERSPECTIVE

Linking Family Resource Centers, tribes, and other CBOs to the CIE is essential to the success of FFPSA.

When I found out that NCHIIN was creating a Community Information Exchange, North Coast Care Connect, I was ecstatic. NC3 gives us a way to follow up on referrals, better assist families in accessing services, reduce stress, and ultimately help strengthen families.

Cindy Sutcliffe
Child Abuse Prevention Coordinating Council (CAPCC)
WHO NC3 IS FOR

Built for the organizations doing the work.

NC3 supports organizations across health, behavioral health, social services, and community-based care—helping teams coordinate more effectively around the people they serve.

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Community-Based Organizations

Connect with partners, coordinate referrals, and become part of a broader care team.

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Behavioral Health Providers

Coordinate behavioral health services with the health and social supports people may also need.

Health Clinics & Smaller Providers

Connect clinical care with the social and community resources that support health and well-being beyond the clinic.

Social Service Providers

Coordinate with partner organizations and make it easier to connect people with the services and resources they need.

BUILT FOR THE NORTH COAST

Local connections. Shared purpose.

NC3 is built around the organizations and communities of the North Coast. Our network brings together health care, behavioral health, social service, and community organizations working toward a shared goal: helping people connect with the support they need.

More than a platform. NC3 provides the shared infrastructure that helps organizations connect, coordinate services, and strengthen the pathways people rely on.
NC3 North Coast Care Connect
Health Care
Behavioral Health
Community-Based Organizations
Social Services
CalAIM Providers
Clinics & Health Providers

We’re better together.

48 partner programs are already part of the NC3 network, connecting organizations across sectors throughout the North Coast.

BUILT AROUND TRUST

People are at the center of NC3.

NC3 is designed to support appropriate, consent-based information sharing while protecting the privacy of the people we serve.

Consent matters People have choices about how their information is shared through NC3.
Privacy is built in Information is shared with authorized organizations and users based on appropriate access.
HIPAA & FERPA Compliant NC3 supports secure information sharing in accordance with HIPAA and FERPA requirements.
JOIN THE NETWORK

Ready to connect your organization?

Whether you're looking to improve care coordination, streamline referrals, strengthen cross-sector partnerships, or simplify CalAIM workflows, we'd love to explore how NC3 could support your team.

Built around your workflow We'll learn how your team works and where NC3 could make it easier.
Connect with the network Join organizations already working together across the North Coast.
See it for yourself Talk with our team about your needs and see how NC3 can support them.