
🔍 NCCC User Tip of the Week: Using the Find Resources Menu
The Find Resources menu is located on the right side of the client’s profile, next to the Case Activity tab. It opens the Resource Directory directly from the client’s record, using the client’s needs and referral history (client context) to help you find relevant services faster.
Here’s how to search for resources effectively:
- By Category: Browse resources grouped by service type or client need.
- By Keyword or Organization Name: Use the search bar to enter keywords or organization names.
- Alphabetically: Click the building icon on the left side of the Resource Directory to see an alphabetical list.
đź’ˇ Pro Tip: Click the heart icon next to a resource to add it to your Favorites for quick access to organizations you refer to frequently.

