🏠 NCCC User Tip of the Week: Using the Household & Social Graph You can find the Household & Social Graph under the Shared Client Profile tab dropdown in the client’s profile. This feature helps you map out a client’s household members, family, pets, and social support network visually and clearly. Here’s what you can…
🔔 NCCC User Tip of the Week: Managing Alerts & Notifications Alerts and Notifications help you stay informed about what’s happening inside the NCCC platform—even when you’re not logged in. You can choose how (in-app only, email, or text) and how often (real time, hourly, daily, or weekly) you want to be notified. Where to…
🕒 NCCC User Tip of the Week: Explore the Timeline View On the right side of each Client Profile, you’ll see the Care Team section. This is where you can view and manage the network of providers actively supporting a client. What’s a Care Team? A group of service providers working together to…
🕒 NCCC User Tip of the Week: Explore the Timeline View Want a quick, visual snapshot of a client’s services and referrals over time? Check out the Timeline—you’ll find it right on the Client Record Home Page in NinePatch! Here’s how it works: ✅ The Timeline shows when a client’s record was first created in…
🌟 NCCC User Tip of the Week: Make the Most of OneView 🌟 Have you explored OneView yet? It’s one of the most helpful features in NinePatch—designed to give you a clear, visual snapshot of a client’s needs across three domains, with color-coded spokes to help you quickly spot areas of concern: 🟩 Healthcare 🔵…
🌟 NCCC User Tip of the Week: Training Materials at Your Fingertips! Need a refresher on a feature in NCCC? Want a deeper dive into something new? The NinePatch Training Library is just a few clicks away — and it’s designed to support different learning styles, so you can learn in the way that works…
🌟 NCCC User Tip of the Week: How to Get Help When You Need It Need support while using the NCCC platform? Help is easy to access—just follow the steps below. 🛠 How to Submit a Support Ticket: Click the User Support cog in the upper right corner of the NCCC platform. Select “Go…
NCCC Tip of the Week: Picking up Referrals (a tip for the gatekeepers!) This week’s tip is just for you—the amazing folks who pick up referrals for their agency in North Coast Care Connect (NCCC). If you’re the go-to person for managing referrals, here’s a quick guide to help you keep things moving smoothly!…
NCCC Tip of the Week: How to Flag Duplicates & Submit Potential Merges This week’s tip is all about keeping our client data clean and accurate! 🧹✨ Here’s how you can flag duplicate records and submit potential merges in NinePatch. 🔍 Step-by-Step Overview: · Start by searching the Client Registry for any records…
NCCC Tip of the Week: Choosing the Right Printed Consent Option ✨This week’s tip is all about making sure you’re selecting the best option when printing consent forms. Whether you like to use pre-printed forms or prefer to have the system fill in client details automatically, understanding the difference will help keep everything running…